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Your new Cash Connector portal

About your new Cash Connector portal

ScotPac are transitioning to a new operating platform.
This is an exciting step in supporting our digital transformation journey.

Why we’re making this change

Our aim is to make things simpler for our people and our clients to enable us to better support your business.

The new platform will create efficiencies for us and give us better opportunity to grow with our clients, with minimal change impact.

The new platform

You’ll receive the benefits of functionality you are used to today
– It provides real time connectivity to your accounting package
– You can request funds at the click of a button
– You can view incoming customer payments
– You can select which of your customers you would like us to consider funding

What’s different?

There will be some differences to your current platform
– The look and feel will be different
– There will be differences in how you navigate and obtain reporting
– The way that some functions work will be different

Some questions

When are you making the change? – we’re introducing the new platform in May. Our team will be in touch with you over coming weeks with a more detailed timeline and next steps

How will I be advised of next steps? – We’ll communicate with you via email and phone calls and our team will be here to support you as you transition and get used to the new platform

What training will I get on the new platform? – you’ll receive access to support material in the form of videos and other documents. Our team will also be on hand to support you as you transition.

If you can’t find the answer to what you’re looking for here please contact our team of Cash Connector experts on [email protected]