Your new portal
How to Videos
In this section you will find helpful videos on the key functionality of your portal
Logging in and key functionality.
E3 How to View Collections 2
How to Request a Payment
e3 Client Login & Setting an Administrator Email Address
Reporting
E3 How to Request Reports Bulk
About your new portal
ScotPac are transitioning to a new operating platform.
This is an exciting step in supporting our digital transformation journey.
Why we’re making this change?
Our aim is to make things simpler for our people and our clients. The new platform will create efficiencies for us and in turn enable us to better support your business.
The new platform
Your new portal will provide easier access to support you in managing your facility with a simplified more user-friendly experience.
What’s different?
There will be some differences to your current platform around look and feel and the way you navigate and obtain reporting.
Some questions
When are you making the change? – we’re introducing the new platform in early September. Our team will be in touch with you over coming weeks with a more detailed timeline and next steps.
How will I be advised of next steps? – we’ll communicate with you via email and phone calls, and our team will be here to support you as you transition and get used to the new platform.
What training will I get on the new platform? – you’ll receive access to support material and videos on the key functionality. Our team will also be on hand to support you as you transition.
If you can’t find the answer to what you’re looking for here, please contact your Relationship Manager directly.